Meet our Senior Team

Ismail Akinci, B.A.
NAATI Accredited Interpreter
Chief Executive Officer
Ismail began his career as a professional interpreter in 1986. He is the founder of All Graduates Interpreting & Translating Services (the most reputable provider of on-site interpreters to government), and Interpreterline (a specialist 3-way telephone interpreting service providing 24 hour service to business and government).
Ismail is a highly energetic business operator with a great understanding of languages, cultures and the translation process. He has helped hundreds of organisations to communicate their messages to a global audience. Ismail is passionate about ensuring that your message is not lost in translation.
Ismail has been a member of the NAATI* Regional Advisory Committee for over 10 years, and is currently the Deputy Chair of the RMIT Course advisor Board, Translating and Interpreting, School of Global Studies, RMIT University.

Uyen Nguyen, B.SC.
Operations Manager
Uyen is a science graduate and trained Quality Auditor. She is committed to quality management, systems and outcomes. Uyen is the backbone of Meaningful Exchange to ensure that we deliver a truly superior customer experience. Uyen has an excellent track record in producing the results that our clients demand. Her holistic approach to customer service means that she is always listening and paying attention to not only what clients say, but what they really mean and want.
Uyen is also a member of the NAATI* Regional Advisory Committee.
Alexandra Norris, B.A (Psychology and Education)
Corporate Account Manager
Alexandra is highly committed to delivering excellent customer service, ensuring that our customers are always satisfied with the quality and attention to their needs.
Alexandra has extensive experience as a business development manager with 8 years experience in the translation industry. Alexandra's experience has been gained through working for two of the ten largest international translation and localisation companies, as well as one Australian owned company.
Alexandra's unique skills and expertise enables her to ensure that our customer’s requirements are professionally managed from initial contact, through the production stages and final delivery of project.

Jeremy Chen, B.Sc. (Mechanical Engineering), Master of Translating and Interpreting, Master of International Relations (Macquarie University)
NAATI Accredited Interpreter & Translator (Chinese)
Project Manager
Jeremy is an expert in technical translations. He began her career as a network engineer and later trained as a
translator. His experiences expertise includes software manual translation and vehicle parts and manuals translations.
Jeremy is an accredited NAATI translator. Jeremy has great problem solving skills and welcomes a challenge.
He is committed to providing the best possible services and his focus on quality ensures the best possible outcomes
for all customers.
NAATI is a national standards body owned by the Commonwealth, State and Territory Governments of Australia.
NAATI:
- Sets and maintains the standards of translation and interpreting at four accreditation levels.
- Accredits translators and interpreters who meet the specified standards.
- Approves T & I courses at tertiary institutions in Australia.
- Assesses T & I qualifications obtained from overseas tertiary institutions.